Digital communication includes all planned and automated messages sent via electronic channels to business customers or prospects. This includes email campaigns, SMS notifications, and personalized web messages. Unsolicited mass mailings or messages with misleading content are not included.

Commercial messages include all communications directly or indirectly related to the sale, advertising, or information about products and services. Examples include offer emails, order confirmations, invoice notifications, and personalized product recommendations. Purely private or non-commercial messages are excluded.

All campaigns are designed in compliance with applicable data protection laws (especially GDPR). This means: consents are documented, recipients can unsubscribe at any time, and personal data is processed only for specific purposes. We do not provide tools for unauthorized data processing or mass mailing without consent.

Organization includes the planning, segmentation, creation, delivery, and analysis of message campaigns. This is done via a central platform that provides workflows, schedules, and target group filters. The focus is on efficiency and control – not on generating mass mailings without a strategic basis.

Yes. The services may not be used for illegal, fraudulent, or harassing purposes. Sending spam, phishing, malware, unauthorized advertising content, and use for illegal business models are expressly prohibited. We reserve the right to block accounts in case of violations and to take legal action.

In the event of disagreements, discussion is the first step. If no agreement can be reached, the place of jurisdiction for all disputes arising from the contractual relationship is the registered office of the provider. The law of the Federal Republic of Germany applies. The exact regulations can be found in our General Terms and Conditions.